► Privacy Statement

Privacy Statement

We know that privacy is important to you, and our goal is to maintain your trust and confidence when handling personal information about you.

Information Collected and Stored Automatically: When you visit the Minuteman Health website, we will gather and store certain information about your visit automatically. Some of the information we collect includes your Internet address, geographic location, Internet Service Provider and pages visited. This information does not identify you personally and is used only to help us improve the design of and access to the website. We do not sell information obtained through the use of this website to anyone.

Cookies: To understand and improve visitors’ experiences, we use web analytics tools on this website. These tools may include "cookies," which are text files placed on your computer, to collect standard Internet log information and your behavior information in an anonymous form. These cookies make it easier for you to use the dynamic features of our website.

If you choose, you may block or delete our cookies from your hard drive; however, blocking or deleting cookies may cause some of MHI’s website features and functionality to not work correctly.

E-mail Communication: This website collects information from you only through e-mails that you voluntarily send through this website. E-mails that you send to this website contain personally identifiable information such as your e-mail address. Any information that you may provide to Minuteman Health via e-mail will be used by MHI solely to follow up on questions that you ask us or to address issues that you mention in your e-mail.

E-mail sent over the Internet is not secure and should not be used to communicate confidential and/or health information directly to Minuteman Health. Please be aware that Minuteman Health cannot guarantee the confidentiality or security of any information you send to us over the Internet when using e-mail. Minuteman Health is not responsible for any breach of confidentiality resulting from such use of e-mail via the Internet.

Links to Other Websites: Minuteman Health’s website has links to various external websites that we think might be useful to you. However, MHI is not responsible for and does not endorse the privacy practices or the content of linked websites. These websites are not covered by Minuteman Health’s privacy and security policies since they are not owned or controlled by Minuteman Health. Minuteman Health strongly encourages you to review the terms of use, privacy and security policies, and policy regarding the use of "cookies" of any other website you visit.

Usage of our Secure Website: There are sections of the Minuteman Health website that are password protected and require registration and log-in. Registered users can perform certain transactions such as ordering an ID card and changing a PCP. The secure sections of the MHI website contain Protected Health Information (PHI) and/or Personal Information (PI). Minuteman Health is committed to ensuring the privacy and confidentiality of our members’ PHI and/or PI and registered users are obligated to doing the same.

To protect against unauthorized access to PHI and/or PI, Minuteman Health has adopted stringent security standards with multiple layers of security controls and monitoring. To protect the privacy of your data, you are strongly encouraged to not share your log-in ID and password with anyone and to keep them secure and confidential.

Minuteman Health treats all PHI and PI data as confidential and will disclose such information only according to our strict privacy and confidentiality policies and federal and state laws designed to maintain privacy, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. We will not disclose to third parties any identifying data, including name, mailing address, e-mail address and phone number, unless you authorize such disclosure or such disclosure is permitted or required by law.